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Enchanted Kingdom

FREQUENTLY ASKED QUESTIONS

Enchanted Kingdom is the Philippines first and only world-class theme park with unique attractions, shows and restaurants.
Which attractions are right for you and your family? Is the park open? How do I get there?

Find answers to frequently asked questions below.

FREQUENTLY ASKED QUESTIONS

Enchanted Kingdom is the Philippines first and only world-class theme park with unique attractions, shows and restaurants.
Which attractions are right for you and your family? Is the park open? How do I get there?

Find answers to frequently asked questions below.

FREQUENTLY ASKED QUESTIONS

Enchanted Kingdom is the Philippines first and only world-class theme park with unique attractions, shows and restaurants.
Which attractions are right for you and your family? Is the park open? How do I get there?

Find answers to frequently asked questions below.

Don't miss out on our array of shopping options and bring home the magic of EK!

Our current park schedule is as follows:

  • December 21, 2019 to January 1, 2020:   10am to 12mn
  • December 24 & 31:   10am to 7pm

For more information on special times due to holidays and special events, please click HERE.

Guests are not allowed to bring food and drinks from outside. We have a number of concessionaires in the park you can choose from. However, we understand that guests may need to bring outside food and drink into our Parks.
Acceptable items:

  • Baby food/baby formula
  • Any food required for special dietary needs or medical purposes (with Doctor’s note/Medical Certificate as proof)

For further assistance, kindly proceed to our Magical Guest Relations Office upon your arrival or call (02) 584 3535 local 1901.

Enchanted Kingdom is located at San Lorenzo South, City of Sta. Rosa, Laguna, Philippines 4026. A map and directions to the park can be found HERE.

You may purchase tickets from the front gate of the park (ticket booths will open an hour before the park opens), our Makati Sales Office at G/F Salustiana D. Ty Tower, 104 Paseo De Roxas, Legaspi Village, Makati City or online thru our ticket partners HERE.

Stroller rental fees are as follows:

  • P200 — Single-seater
  • P300 — Double-seater

*An additional refundable deposit of P100 is required upon renting the stroller.

Wheelchairs can be requested for free, on a first-come first-serve basis.

Lockers are available near the entrance gate depending on the size.

  • P150 — Regular
  • P350 — Jumbo

The rates for Senior Citizens are as follows:

  • P500 — Weekdays
  • P600 — Weekends / holidays

*Rate does not include our gated attractions. Click HERE for more information on our ticket rates.

We have fireworks on weekends and holidays. They are held 30 minutes before the park closes.

Pets are not allowed inside the park unless they are seeing eye/guide dogs.

Our current ticket rates are inclusive of admission and unlimited rides, except our gated attractions. We do not offer tickets for admission/entrance only or selected rides only.

Gated Attractions are those that require separate fees, namely 7-D Theater, Xtreme Paintball, Lazer Mission and Fun Kart.

For more information on our gated attractions, please click HERE.

You may view photos using the photo code given upon purchase of your pictures from the Park’s photo booths during your visit.

Visit www.mypictures.com.ph and enter the photo code on the field provided and click GO button or click QR Code Icon and scan the QR code. To Download just simply click the download button. QR Code Scanner is available on smartphone only.

For inquiries, kindly email [email protected] or call us at (+632) 8 584 3535.

For inquiries regarding Lost and Found items, you can directly contact our Magical Guest Relations Department at (+632) 8 584 3535 loc. 1901 or send them an email at [email protected]

Can’t find the answers you’re looking for? LET US KNOW!

FOR INQUIRIES

Feel free to get in touch or visit us for any questions you may have for your upcoming visit to Enchanted Kingdom.

MAKATI SALES OFFICE

  • (+632) 8 830 3535 or (+632) 8 830 2112 to 16
  • G/F Salustiana D. Ty Tower, 104 Paseo De Roxas, Legaspi Village, Makati City, Philippines 1229

PARK ADDRESS

  • (+632) 8 584 3535 or (+632) 8 584 4326 to 29
  • RSBS Boulevard, San Lorenzo South, Sta. Rosa City, Laguna, Philippines 4026
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