Enchanted Kingdom

FREQUENTLY ASKED QUESTIONS

Enchanted Kingdom is the Philippines first and only world-class theme park with unique attractions, shows and restaurants.
Which attractions are right for you and your family? Is the park open? How do I get there?

Find answers to frequently asked questions below.

FREQUENTLY ASKED QUESTIONS

Enchanted Kingdom is the Philippines first and only world-class theme park with unique attractions, shows and restaurants.
Which attractions are right for you and your family? Is the park open? How do I get there?

Find answers to frequently asked questions below.

FREQUENTLY ASKED QUESTIONS

Enchanted Kingdom is the Philippines first and only world-class theme park with unique attractions, shows and restaurants.
Which attractions are right for you and your family? Is the park open? How do I get there?

Find answers to frequently asked questions below.

Don't miss out on our array of shopping options and bring home the magic of EK!

Our current park schedule is as follows:

  • Monday-Tuesday:   CLOSED
  • Wednesday-Friday:   12nn to 7pm
  • Saturday-Sunday:   11am to 9pm

For more information on special times due to holidays and special events, please click HERE.

Guests are not allowed to bring food and drinks from outside. We have a number of concessionaires in the park you can choose from. However, we understand that guests may need to bring outside food and drink into our Parks.
Acceptable items:

  • Baby food/baby formula
  • Any food required for special dietary needs or medical purposes (with Doctor’s note/Medical Certificate as proof)

For further assistance, kindly proceed to our Magical Guest Relations Office upon your arrival or call (02) 584 3535 local 1901.

Enchanted Kingdom is located at San Lorenzo South, City of Sta. Rosa, Laguna, Philippines 4026. A map and directions to the park can be found HERE.

You may purchase tickets from the front gate of the park (ticket booths will open an hour before the park opens), our Makati Sales Office at G/F Salustiana D. Ty Tower, 104 Paseo De Roxas, Legaspi Village, Makati City or online thru our ticket partners HERE.

Stroller rental fees are as follows:

  • P200 — Single-seater
  • P300 — Double-seater

*An additional refundable deposit of P100 is required upon renting the stroller.

Wheelchairs can be requested for free, on a first-come first-serve basis.

Lockers are available near the entrance gate depending on the size.

  • P150 — Regular
  • P350 — Jumbo

The rates for Senior Citizens are as follows:

  • P500 — Weekdays
  • P600 — Weekends / holidays

*Rate does not include our gated attractions. Click HERE for more information on our ticket rates.

We have fireworks on weekends and holidays. They are held 30 minutes before the park closes.

Pets are not allowed inside the park unless they are seeing eye/guide dogs.

Our current ticket rates are inclusive of admission and unlimited rides, except our gated attractions. We do not offer tickets for admission/entrance only or selected rides only.

Gated Attractions are those that require separate fees, namely 7-D Theater, Xtreme Paintball, Lake Spa, Lazer Mission, Fun Kart, and Ghostbusters.

For more information on our gated attractions, please click HERE.

You may only view photos using the photo code given upon purchase of your pictures from the Park’s photo booths during your visit. Simply input the code at http://online.pictureair.com.
For further inquiries, you may email ekphoto@enchantkingdom.com or call us at (02) 584 3535.

For inquiries regarding Lost and Found items, you can directly contact our Magical Guest Relations Department at (02) 584 3535 local 1901 or send them an email at ek.mgrd@gmail.com

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FOR INQUIRIES

Feel free to get in touch or visit us for any questions you may have for your upcoming visit to Enchanted Kingdom.

MAKATI SALES OFFICE

  • (632) 830 3535 or (632) 830 2112 to 16
  • G/F Salustiana D. Ty Tower, 104 Paseo De Roxas, Legaspi Village, Makati City, Philippines 1229

PARK ADDRESS

  • (632) 584 3535 or (632) 584 4326 to 29
  • RSBS Boulevard, San Lorenzo South, Sta. Rosa City, Laguna, Philippines 4026
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