GUEST SERVICES

Amenities and services that Enchanted Kingdom provides for a more convenient stay at the Park!

GUEST SERVICES

Amenities and services that Enchanted Kingdom provides for a more convenient stay at the Park!

GUEST SERVICES

Amenities and services that Enchanted Kingdom provides for a more convenient stay at the Park!

See the country's most iconic destinations in our grandest attraction, Agila the EKsperience!

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PARKING

PARKING

We offer a convenient parking area for our guests. A minimal fee is charged per entry and is valid for the duration. Parking attendants are on hand to assist.

ATM

ATM

We have 24-hour self-service Automated Teller Machines (ATMs) available at the Park.
BANKS: Security Bank, RCBC, BPI and UCPB

LOCATION:
Front Gate near Group Sales Office

LOCKERS

LOCKERS

Conveniently store your belongings during your visit. We have lockers available for different rates depending on the locker size. Subject to availability.

LOCATION:
Victoria Park

STROLLERS

STROLLERS

Guests are welcome to bring their own four-wheeled strollers but we also have several units available for rent.
STROLLER TYPE:
Infant, Single or Double Stroller

LOCATION: Victoria Park

MOBILE CHARGING

MOBILE CHARGING

Phone battery running low? Charging stations are available in selected areas around the park.

LOCATION:
Victoria Park, The Bandstand and Amazon Grill/Launch Time

SECURITY

SECURITY

Uniformed personnel are stationed throughout the Park and are ready to assist as needed.

LOST AND FOUND

LOST AND FOUND

Guests who may have lost belongings may report it to our Lost and Found booth.

LOCATION: Brooklyn Place

HAYSTACK DRYER

HAYSTACK DRYER

We offer a unique, fun, state of the art, full body drying solution. Designed for drying up to five guests at one time for a minimal fee.

LOCATION: Portabello

WHEELCHAIRS

WHEELCHAIRS

Guests may bring and use their own wheelchairs. A limited number of wheelchairs are available free of charge.

LOCATION:
Magical Guest Relations Office (MGRO)

FIRST AID

FIRST AID

We have a clinic with a group of health specialists available to assist you with any health-related concerns. You may also approach our health personnel who are roaming around the park.

LOCATION: Midway Boardwalk

RESTROOMS

RESTROOMS

Restrooms are located throughout the park for the convenience of guests. Diaper changing areas are located in the Ladies restrooms as well.

LOCATION:
Courtyard, Victoria Park, Midway Boardwalk, Brooklyn Place and Jungle Outpost

CREDIT CARDS

CREDIT CARDS

We accept all major credit cards. Payments through credit cards are accepted for Park admission tickets as well as merchandise and food purchases.

BREASTFEEDING AREA

BREASTFEEDING AREA

We offer a safe and convenient facility for nursing moms and their infants that is fully air-conditioned with rocking chairs and available baby products for purchase.

LOCATION:
Kindermagic at Midway Boardwalk

BABY CARE

BABY CARE

We provide a magical area for your little ones, ages 8 and below. A fun and learning facility that provides edutainment as well as a world-class amenities for diaper changing and nursing.

LOCATION:
Kindermagic at Midway Boardwalk

DRINKING FOUNTAIN

DRINKING FOUNTAIN

Stay hydrated as you enjoy a day at Enchanted Kingdom! Water fountains are conveniently available parkwide.

LOCATION:
Victoria Park, Jungle Outpost, Midway Boardwalk and Brooklyn Place

GUEST RELATIONS

GUEST RELATIONS

Feel free to approach our Magical Guest Relations Officers for any concern or inquiries during your visit.

LOCATION: Victoria Park

FOR INQUIRIES

Feel free to get in touch or visit us for any questions you may have for your upcoming visit to Enchanted Kingdom.

MAKATI SALES OFFICE

  • (+632) 8 830 3535 or (+632) 8 830 2112 to 16
  • G/F Salustiana D. Ty Tower, 104 Paseo De Roxas, Legaspi Village, Makati City, Philippines 1229

PARK ADDRESS

  • (+632) 8 584 3535 or (+632) 8 584 4326 to 29
  • RSBS Boulevard, San Lorenzo South, Sta. Rosa City, Laguna, Philippines 4026