The Guest Relations (GR) Officer assists in managing EK’s guest relations programs and takes a proactive role in the delivery of quality guest experience.

• Graduate of any bachelor’s degree, preferably in Public Relations, Communications or Marketing
• Preferably with 1 year work experience in guest relations in retail/ leisure/ travel/ tourism/ hotel/ hospitality industry

• Skills in conflict resolution in a professional manner;  written and verbal communication skills, including presentation skills;  cash handling;  ability to handle confidential information;  strong telephone etiquette;  leadership skills and interpersonal skills;  knowledge in computer applications